As soon as your order is placed we’ll send you an automatic confirmation email with a receipt attached. If you haven’t received this email within 5 minutes of placing your order then check your junk or spam folder as it can sometimes get caught up in there. If you can’t find it in there then contact us and let us know. Our team will reply to you with a copy of your receipt and order details.
We’re an online store only and we don’t have a shopfront so unfortunately you cannot visit us. If you have any questions about any of our products our friendly customer service team will be very willing to help. Simply get in touch and we’ll get straight back to you.
As soon as you’re payment has been processed, we’ll send you an automatic email with confirmation of your order and a receipt attached as a PDF. If you haven’t received this email 5 minutes after placing the order then check your junk or spam folder as it sometimes gets caught up in there. As soon as we’ve shipped your order you’ll receive another email from us with the tracking details for the shipment. You can then just sit back and wait for your order to arrive.
The quality of the built-in speakers is very similar across all brands. You can expect a reasonable standard of sound, considering the limitations of space for the speaker and its amplification. If you are looking to achieve a louder or higher quality sound we’d recommend plugging the turntable into an external speaker. You can use one you already have at home or check out our range of speakers to help you get the best sound out of your precious records.
Yes. All our products are sold with an Australian power supply. They are all Australian compliant and therefore compatible with 240 volts.